Privacy statement Studio 13 Amsterdam
Lightlab Amsterdam B.V., located at Utrechtsedwarsstraat 13-2 1017WB Amsterdam, is responsible for the processing of personal data as reflected in this privacy statement.
Contact details:
Lightlab Amsterdam B.V., trade name: Studio 13 Amsterdam
Utrechtsedwarsstraat 13-2 1017WB Amsterdam
+31 (0) 20 620 64 84
Personal data we process
Studio 13 Amsterdam processes your personal data because you use our services and/or because you provide these data to us yourself. Below you will find an overview of the personal data we process:
- First and last name
- Address details
- Phone number
- Email address
- IP address
- Other personal data that you actively provide for example by creating a profile on this website, in correspondence and by telephone
- Data about your activities on our website
- Data about your browsing behavior across different websites (for example, because this company is part of an advertising network)
- List of customer contact information via an app
- Internet browser and device type
Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data on website visitors who are under the age of 16. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. Therefore, we encourage parents to be involved in their children’s online activities in order to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@studio13amsterdam.nl and we will delete this information.
For what purpose and on what basis we process personal data
Studio 13 Amsterdam processes your personal data for the following purposes:
- Handling your payment
- Calling or emailing you if necessary to perform our services
- To deliver goods and services to you
- Studio 13 Amsterdam analyzes your behavior on the website in order to improve the website and tailor the offer of products and services to your preferences.
- Studio 13 Amsterdam tracks your surfing behavior across different websites to help us tailor our products and services to your needs.
- Studio 13 Amsterdam also processes personal data if we are legally obliged to do so, such as data we need for our tax return.
Automated decision-making
Studio 13 Amsterdam makes decisions based on automated processing about matters that can affect individuals. These are decisions that are made by computer programs or systems, without the presence of a human being. Studio 13 Amsterdam uses the following computer programs or systems:
- Google Analytics – for analyzing visitor numbers and behavior on our website. This helps us to improve the website.
- Facebook Ads – for showing relevant ads on Facebook. This helps us reach potential customers.
How long we keep personal data
Studio 13 Amsterdam stores your personal data no longer than strictly necessary to realize the purposes for which your data are collected. We use the following retention periods for personal data:
- Customer data (name, address, e-mail, phone): 7 years (legal retention period for the tax authorities)
- Website visit data: 26 months (Google Analytics’ standard period)
Sharing personal data with third parties
Studio 13 Amsterdam shares your personal data with various third parties if this is necessary to execute the agreement and to comply with any legal obligation. With companies that process your data on our behalf, we conclude a processing agreement to ensure the same level of security and confidentiality of your data. Studio 13 Amsterdam will remain responsible for this processing. In addition, Studio 13 Amsterdam will provide your personal data to other third parties, but only with your explicit consent.
| Category | Name | Jurisdiction | Target | Data |
|---|---|---|---|---|
| CRM | Aqqo | Netherlands | To handle payments for our services | Name, email, IP address |
| Advertising network | US | To show personalized ads on Linkedin and measure performance | Name, IP address | |
| Advertising network | Facebook Ads | US | To show personalized ads on Facebook and measure performance | Name, IP address |
| Advertising network | Instagram Ads | US | To show personalized ads on Instagram and measure performance | Name, IP address |
| Analyticstool | Google Analytics | US | To analyze the use of our website so that we can improve it | IP address, demographics, interests |
Cookies
Studio 13 Amsterdam uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Studio 13 Amsterdam uses cookies with a purely technical functionality. These ensure that the website works properly. We also use analytical cookies such as Google Analytics to analyze the use of the website in order to improve the user experience. Finally, we place tracking cookies that track your surfing behavior so we can offer personalized content and advertisements.
During your first visit to our website, we have already informed you about these cookies and asked your permission to place them. You can opt out of cookies by setting your Internet browser so that it no longer stores cookies. In addition, you can also delete any information previously stored via your browser settings. For more information about cookies, please visit veiliginternetten.nl.
Cookies are also set on this website by third parties:
| Cookie | Name | Function | Retention period |
|---|---|---|---|
| Google Analytics | _ga, _gid, _gat | Analytical cookies that measure website traffic | 2 years |
| _fbp, fr | Tracking cookies for Facebook ads | 6 months | |
| lms_ads, li_sugr | Tracking cookies for Linkedin ads | 3 months |
View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for data processing or to object to the processing of your personal data by Studio 13 Amsterdam and you have the right to data portability. This means that you can request us to send the personal data we have on you in a computer file to you or another organization named by you.
You may send a request to access, correct, delete, transfer your personal data or request the revocation of your consent or objection to the processing of your personal data to info@studio13amsterdam.nl.
To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.
Studio 13 Amsterdam would also like to inform you that you have the possibility to file a complaint with the national regulator, the Authority for Personal Data. This can be done via the following link: Authority for Personal Data.
How we secure personal data
Studio 13 Amsterdam takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your information is not properly secured or there are indications of abuse, please contact us at info@studio13amsterdam.nl.